Safety Information

Safety is a priority for us. We keep our properties well maintained and in compliance with all municipal and state code regulations.

We provide our tenants with a help number list of our service vendors. They may call the vendor directly for any repairs. We are always available to assist as well.

Emergency Contacts

Emergency Services

911

Police, Fire, Medical Emergency

Burlington Police (Non-Emergency)

(802) 658-2704

For non-emergency police matters

Burlington Fire Department (Non-Emergency)

(802) 864-4561

For non-emergency fire department matters

Queen City Apartments Office

(802) 556-1342

For maintenance emergencies during business hours

Poison Control Center

1-800-222-1222

24/7 poison emergency hotline

How We Provide Quality, Safe Housing

  • Smoke/carbon hardwired, interconnected detectors with battery backup in all bedrooms and common areas
  • Updated, efficient boilers and hot water heaters
  • Fully operational window and door locks
  • Fire extinguishers
  • Locked security doors on common hallway entrances
  • Common hallway lighting and exterior porch and parking lot lighting
  • Interior sprinkler systems and fire alarms where applicable
  • Full compliance with the City of Burlington Essential Maintenance Practices (EMP) related to lead paint

Winter Safety Tips

•Keep heat at minimum 55°F to prevent frozen pipes
•Report ice dams or icicles immediately
•Use caution on icy walkways
•Allow faucets to drip during extreme cold
•Know location of water shut-off valve
•Clear snow from emergency exits
•Report any heating issues immediately
•Keep walkways and stairs clear of ice and snow
Download Winter Safety Tips PDF

Safety Resources

Lead Safe Vermont

Vermont lead safety regulations and information

EPA Lead Information

Environmental Protection Agency lead safety resources

Vermont Department of Health - Lead

Health information and resources about lead

Vermont Fire Safety - Smoke Alarms

Information about smoke alarm requirements and safety

Service Vendor Access

We provide our tenants with a comprehensive list of approved service vendors. You may call vendors directly for repairs, or contact our office for assistance.

View Approved Vendor List

Important Emergency Notice

In case of any emergency, always call 911 first. For maintenance emergencies outside of business hours, leave a message at (802) 556-1342 and we will respond as soon as possible. For true emergencies that pose immediate danger, call 911.